Privacy Policy

Privacy Policy

World Class Romania is one of the biggest wellness clubs in Romania, constantly aiming to create healthy living awareness covering all its aspects – nutrition, exercise, relaxation, inspiration and social life.

We are committed to ensuring that we collect and process the personal data belonging to our customers, our club members, our potential customers, the visitors of the World Class website, the recipients of our newsletters and commercial communications in accordance with the applicable data privacy laws.

When this policy mentions “World Class”, “wellness club”, “we”“us” or “our” it refers to World Class Romania SA, headquartered at no. 27 Ion Brezoianu St., 7th floor, Bog’art Center, 1st District, Bucharest, Romania, bearing the Trade Register no. J40/1837/2004 and sole identification number 16128511, which is responsible for your information (“Data Controller”) under this Privacy Policy.

This Privacy Policy explains what kind of personal data we collect, the manner of collecting such data, the usage, processing, and disclosure of such data and how you can manage and control the use of your personal data, so please read it carefully.

This Privacy Policy, together with the Terms & Conditions, sets out the basis on which World Class processes your personal data.

 

  1. Introduction
    We define a “Member” as any individual who accesses and uses our services. Any individual who wants to become a Member must be of 12 years or older.
    According to the data privacy legislation, personal data represents any information relating to an identified or identifiable natural person. An identifiable person is the person that may be identified directly or indirectly.
    This Privacy Policy regards the personal data belonging to our customers, our club members, our potential customers, the visitors of the World Class website, the recipients of our newsletters and commercial communications, and it applies to such data collected through our website, www.worldclass.ro/, as well as to all other personal data we collect through e-mail or by any and all off-line methods.
    If you are not a Member and you receive a visiting voucher from a World Class Member, we will have to process your personal data in order for you to benefit from our services. We understand the importance of data privacy and in order to ensure the lawfulness of the data processing, we will inform you on all data processing aspects, your rights and options. The mechanism we implemented in this regard will allow you to consent to the processing of your personal data in order to benefit from our services as well as consent only for the marketing communications you are comfortable with. WCR will send you an SMS with all the necessary information to the phone number provided by the WCR member who invited you to the WCR clubs. After receiving such SMS, you will have to create a Guest Member account. For more information on this mechanism, please consult our Guest Passes Rules, Terms & Conditions as well as the Internal Regulation, all available on the WCR website.
  2. Parental consent
    Minors and their rights and liberties are important for World Class and we take all reasonable measures to protect them.
    Only children over 16 may create an account on the World Class website for purchasing a subscription for the wellness clubs.
    If, according to the age of the potential member the applicable legal provisions provide that parental consent is required, the membership contract concluded with World Class will be signed by the minor as well as by the parent/legal guardian of the minor.
    Children between 12 and 16 years may have access within the fitness training facilities only with written and prior agreement of World Class management, with the prior approval and consent of their parent/ legal guardian, and shall use the services only in the presence of their personal trainer.
    Children aged 16 – 18 years are obliged to have a membership and may conclude and may purchase one in their own name, only with the prior written consent of the parents/legal guardian and will have access to and use all World Class services and facilities, according to the type of Membership concluded.
    Children under 16 years accessing World Class premises for attending specially designed classes in the World Class Health Centres involving working with a Personal Trainer are not required to have concluded a membership, but only the personal trainer services agreement, signed with the prior written consent of the parents/legal guardian. They shall work only under the supervision of the personal trainer.
  3. Information we collect, use and store
    • Information you give to us
      • Name and surname of Members, including the father’s initial;
      • Name and surname of the Member’s parent/legal guardian, as well as his/her signature (if the member is a minor);
      • Physical address;
      • Contact information, respectively email address and telephone number;
      • Series and number of the Member’s identity card;
      • Gender;
      • Date and place of birth;
      • Members’ image collected through security cameras as well as through photographs taken at various events organised by World Class;
      • Data referring to the employer of the Member (if the employer shall cover the membership costs): name of the employer, as well as the employer’s legal representative and his/her signature;
      • The Member’s signature;
      • Date and time of arriving and leaving the wellness clubs;
      • The location of the wellness clubs where members activate;
      • The photograph uploaded by the Member in the account profile;
      • The full name and date of birth of the Member’s children (if the case may be);
      • Marital status of the Member;
      • The Member’s personal identification number (necessary for complying with WCR’s fiscal obligations);
      • Health data (in the event of freezing the membership for health reasons), respectively the data contained in the medical document sent to WCR;
      • Banking data;
      • Data contained in the C.V. and letter of intent you send to WCR for recruitment purposes (name, surname, marital status, address, telephone number, e-mail, image, education, professional experience, driver’s license, as well as any other information you provide to WCR for recruitment purposes).The above listed personal data is processed on a contractual basis, pursuant to the provisions of article 6 letter b) of the EU Regulation 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (“GDPR”)
        WCR will also process the personal data belonging to its Members in order to comply with legal obligations, pursuant to the provisions of article 6 letter c) of GDPR (e.g. the Member’s national identification number is processed in order to comply with fiscal obligations).
        WCR will process your data for marketing purposes only if you expressly consent to such processing, respectively by granting consent through the consent collection mechanism implemented in the Member account or by signing a consent form, pursuant to the provisions of article 6 letter a) of GDPR.
    • Information we automatically collect
      • Usage Information: we collect information about your actions on the World Class website and/or mobile app, such as the type of content you view or the frequency and duration of your visits;
      • Location Information: we collect different types of information about your general location (e.g. IP address) and more specific information, if the localization function in the settings menu of your mobile device is enabled;
      • Device Information: we collect information about your computer, phone or any other device you use when you access the website member area and mobile app, such as hardware and firmware information, unique device identifiers, information locally stored on your device from browser web storage, the referring web page and application data caches and about the connection you use (e.g. browser type);
      • Information provided by Third-party partners: we collect the information that third-party and partners share with us, such as clickstream behaviour.
  4. Cookies and other similar technologies
    • What are cookies
      When you visit our website a small amount of data known as a “cookie” is stored on your computer’s hard drive. Cookies include information concerning, for example, the type of web-browser you are using.
    • What cookies we use and why
      Cookie type:

      • session cookies: they remain on the user’s computer until the internet browser is closed and all the stored information is deleted;
      • permanent cookies: They remain on the user’s computer until they are deleted or reach their expiration date.
        We use cookies to monitor how the website is used, which in turn helps us to ensure that the website is relevant to its users. Also, they help us improve our services.
    • How we use cookies
      Like many other websites, World Class uses cookies and other similar technologies for automatic data collection.
      These tools collect general information that your browser send to our website, such as your browser type and the address of the website which you visited before accessing our website. They also collect information about:

      • your Internet Protocol (IP) address – This is a number automatically assigned to your computer or device whenever you connect to the Internet. It is a unique address assigned by your Internet service provider on a TCP/IP network. The IP address allows web servers to locate and identify your device.
      • clickstream behaviour – This includes, for example, the pages you view and the links you click. These tools help make your visit to our website easier, more efficient, and more valuable by providing you with a customized experience and recognizing you when you return.
      • browser version.
      • device model.
    • How can you change your options on cookies usage
      You can instruct your browser, by changing its settings, to stop accepting cookies, to prompt you before accepting a cookie from the websites you visit, or to delete cookies. For more information on how to change your browser settings regarding cookies usage and how to block them, please visit  www.allaboutcookies.org./.
  5. Use of information
    We process the information collected, including your personal information for the following purposes:

    • to create an account on the website upon your explicit request in order to purchase a subscription for the wellness clubs;
    • to provide you wellness and fitness services;
    • for statistical evidences;  
    • to monitor the traffic and improve the site’s content;
    • to maintain and develop our relationship with you;
    • to communicate with you about your requested information through the forms;
    • to provide you electronically with our specialized newsletters and commercial communications;
    • to carry out marketing campaigns;
    • to ensure the enforcement of this Privacy Policy, of our Terms & Conditions, including to ensure compliance with applicable laws and regulations and to protect the rights, property or safety of the World Class website.
      We use and store your information only for the purposes mentioned above and limited in time to three years after the end of the contractual period or limited to the required period of time for each specific purpose, according to the applicable legislation.
      Employees, contractors and agents of World Class have access to any personal information which we collect, but their use shall be limited to the performance of their duties and in line with the reason for processing. Our employees, contractors and agents who have access to your personal information are required to keep that information confidential and are not permitted to use it for any purposes other than to enable you to access and enjoy the World Class services, as well as use the World Class website.
  6. Deactivate your World Class Account
    At the end of your contractual period, we reserve the right to automatically deactivate your account on the World Class website and the personal data you gave to us will be deleted.
  7. Sharing and disclosure
    By accessing our website, you expressly consent to us using, storing, sharing or disclosing any of your personal data. By sharing or disclosing personal data, you agree that the wellness club can do so with its successors, third-party websites or any other third-parties (e.g. Google Analytics). You may, at any time, withdraw your consent for future use, storage, sharing or disclosing of your personal data. However, please note that withdrawing your consent only operates for future processing of your personal data and it will not affect the lawfulness of processing already carried out.
    In order to comply with local laws, regulations and legal requests, the wellness club reserves its right to use, store, share or disclose your personal data, if is necessary. This includes, but is not limited to, addressing security issues, technical problems, fraud, the protection of World Class’s rights. In this regard, none of the provisions found in the Terms & Conditions and Privacy Policy are meant to be a waiver of World Class’s rights, a limitation of our legal defences in any way or of the access to the necessary legal proceedings.
  8. Your rights
    In accordance with the applicable legal provisions with regard to the processing of personal data and the free movement of such data, World Class undertakes to respect the rights of the data subject. You have the right of access to your data, the right of rectification of your personal data, the right to erase your personal data, the right to data portability and the right of restriction of processing your personal data.
    Furthermore, you have the right not to be subject to an automated individual decision and you are entitled to lodge a complaint with the supervisory authority.
    For exercising these rights please contact us in writing at no. 27 Ion Brezoianu St., 7th floor, Bog’art Center, 1st District, Bucharest, Romania, or fill the form that you can find at https://www.worldclass.ro/contact/
  9. Security
    World Class is keen to take all necessary actions to protect your personal data against unauthorized access, loss, destruction or undesired alteration.
    Your password (pin number) is meant to protect your World Class account, so we strongly recommend you to use a unique and strong password, limit access to your computer and browser, and sign off after having used your account.
    Even if we continuously implement and update our administrative, technical and physical security measures to ensure protection of your personal data, we cannot guarantee the security of the transmission or storage of your information in the Internet environment at any time.
  10. Links
    World Class displays on the website third party advertisements and other related content which links to third party websites. The wellness club cannot control or be held liable for the privacy policies and content of any third parties. We advise you to read their privacy policies to learn how they collect and process your personal data.
  11. Updates to this Privacy Policy
    We may need to revise this Privacy Policy in future. In case we amend the Privacy Policy, we will post the revised Privacy Policy on the website and signalize the updated version by changing the “Last updated” date at the top of the Privacy Policy. After the date the updated Privacy Policy becomes effective the continued access of our website will represent your acceptance of the respective updated Privacy Policy.
    The present version of the Privacy Policy was drafted in English and Romanian language and in case of any discrepancies between the English and Romanian versions, the Romanian version will prevail.
  12. Contact
    Should you have questions, complaints or require additional information about this Privacy Policy, please contact us at: World Class, no. 27 Ion Brezoianu St., 7th floor, Bog’art Center, 1st District, Bucharest, Romania or fill the form that you can find at https://www.worldclass.ro/contact/.
    We will give our best to answer your request in the shortest possible time.